At Salaar Centre, we strive to ensure customer satisfaction. Our return policy is designed to provide a seamless experience while maintaining fairness for all customers.
Return Eligibility
- Returns are accepted within a specified time frame from the date of purchase.
- The product must be unused, in its original condition, and in its original packaging to qualify for a return.
- A valid proof of purchase (original receipt or order confirmation) is required for all return requests.
Return Period
- Customers have 7 days from the date of purchase to initiate a return.
- Returns beyond this period may not be accepted unless covered under warranty or consumer protection laws.
- Malfunctioning products must be reported and returned within 24 hours of purchase.
Return Process
- To initiate a return, contact our customer support team for assistance.
- Our team will guide you through the return procedure and provide any necessary instructions.
- Customers may be asked to provide relevant details and the reason for the return.
Return Shipping
- If a return is due to a change of mind or non-defective reasons, the customer is responsible for return shipping costs.
- We recommend using a trackable shipping service to ensure the safe return of the product.
- If the return is due to a defective product or an error on our part, Salaar Centre will cover the return shipping costs.
Refund & Exchange Options
- Once the returned product is received and inspected, customers will be notified regarding the approval or rejection of the refund.
- If approved, refunds will be processed via the original payment method.
- Alternatively, customers may opt for store credit or exchange the item for another product of equal value.
Refund Processing Time
- Refunds typically take up to 10 days from the date of receiving the returned product, depending on the payment method and financial institution.
Non-Returnable Items
Products that are damaged or not in their original condition may not be eligible for a refund.
Certain items are non-returnable, as specified at the time of purchase.