Warranty Coverage
At Salaar Centre, we offer a warranty on eligible home appliances purchased from our store.
- The warranty covers manufacturing defects and functional issues that arise during normal usage.
- The duration and coverage of the warranty may vary depending on the product and manufacturer.
Warranty Period
- The warranty duration is set by the manufacturer and may differ from one product to another.
- The warranty period begins from the date of purchase, as stated on the original receipt.
Warranty Claim Process
To initiate a warranty claim:
- Customers must provide the original purchase receipt as proof of purchase.
- Contact our customer support team or visit our store to report the issue.
- Our support team will guide you through the steps to validate and process the warranty claim.
Warranty Exclusions
The warranty does not cover:
- Damage caused by mishandling, improper installation, neglect, misuse, or accidents.
- Issues resulting from unauthorized repairs or modifications to the appliance.
- Consumable parts such as filters, bulbs, or batteries (which may have separate or limited coverage).
Repair, Replacement, or Refund
If a valid warranty claim is approved, we will:
- Repair the appliance,
- Replace it with an identical or comparable model, or
- Provide a refund, depending on the nature of the issue and the availability of parts or replacements.
Warranty Limitations
- The warranty is valid only for the original purchaser and is not transferable.
- It applies only within our specified service region.
Customer Responsibilities
- Customers must provide accurate information and cooperate during the warranty claim process.
- To avoid voiding the warranty, customers should follow the manufacturer’s installation, operation, and maintenance instructions.
Manufacturer’s Warranty
- Some appliances may come with an additional manufacturer’s warranty beyond our store warranty.
- Customers should refer to the manufacturer’s warranty documentation for specific terms and claim procedures.
Customer Support
For any questions or assistance regarding the warranty policy or claims, please contact our customer support team.
📞 Contact Us: 92 321 9408167
🕒 Business Hours: 10:00 AM – 10:30 PM (Monday to Saturday)